Pioneer Telephone Cooperative, Inc.
  • 12-Jan-2018 to 23-Jan-2018 (CST)
  • Kingfisher, OK, USA
  • Full Time

General Summary:

The primary purpose of this position is to maintain, configure and repair inside plant equipment and software, complete service requests and respond to trouble tickets in a timely manner.

Essential Job Functions:

  • Maintains, configures, troubleshoots, repairs inside plant hardware, software and other associated equipment.
  • Ensures quality of service by monitoring and responding to operational measurements provided by the Softswitch switches and related equipment.
  • Ensures functionality on the Softswitch configurations and related hardware equipment by performing acceptance tests as appropriate and completes appropriate forms.
  • Responds to after hour emergency call out via rotating on call schedule.
  • Completes service requests and clears trouble tickets by assigned due dates.
  • Completes appropriate reports and records and forwards information to appropriate departments.
  • Promotes teamwork and a positive attitude.
  • Assists in the installation, service, and removal of inside plant facilities and equipment.
  • Updates records and performs general filing duties.
  • Commits to performing job tasks in a manner that ensures a safe work environment.
  • Willingly and cooperatively performs other related duties as assigned by management.

Minimum Qualifications:

  • High school diploma or equivalent.
  • Must maintain a good driving record and a valid driver license.
  • Must, at minimum, meet the Certification and Training requirements of the Switching Technician III listed at the bottom of this opening.

Knowledge, Skills and Abilities:

  • Knowledge of inside plant equipment, digital switching technology and A/C D/C power equipment.
  • Skill in installing, repairing and maintaining inside plant and switching equipment.
  • Ability to understand IP Network configurations and related software.
  • Ability to read and interpret various formats of English language instruction such as schematics, blueprints, and circuit diagrams; follow manufacturer's procedures, regulations and company's best practices.
  • Ability to evaluate, test, and repair sophisticated equipment.
  • Knowledge of company products/services, policies and procedures.
  • Good listening, verbal and written communication skills.
  • Proficient in operating a personal computer and software application pertaining to job function.
  • Skill in prioritizing, completing multiple tasks, identifying problems and finding resolutions.
  • Ability to communicate with customers, co-workers and various business contacts in a professional and courteous manner.
  • Ability to work independently, analyze technical data and make sound decisions using information at hand.
  • Ability to adapt in a rapidly changing technical environment.
  • Ability to meet deadlines, perform under stress and achieve optimum results.
  • Ability to work with frequent interruptions and to pay close attention to detail.
  • Maintain strict confidentiality guidelines in accordance with company policy.
  • Demonstrates dependability through good attendance and adherence to timelines and schedules.
  • Ability to effectively function as a team player and project a positive attitude.
  • Able and willing to be on call and work extended hours, weekends and holidays.
  • Able and willing to continue technical skill development by attending training away from home for an extended time frame.

Physical Requirements:

  • Sitting or standing for extended periods, walking, finger dexterity, feeling, repetitive motions, talking, hearing and visual acuity including close vision.
  • Occasionally may be required to lift up to 50lbs.
  • May be required occasionally to stoop, kneel or bend.
  • Ability to look at a computer screen for extended periods.
  • Ability to drive for extended periods.
  • Must be able to distinguish colors.
  • Must be able to climb and stand on a ladder for extended periods.

(Note:  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and physical requirements.)

This institution is an equal opportunity provider and employer


If you are unable to utilize the online application process and would like to speak to a representative, please call 405.375.0318 between the hours of 8:00 a.m. to 5:00 p.m., Monday thru Friday. If the representative is unavailable, please leave a message and your call will be returned as soon as possible.


Switching Technician Certification and Training Requirements

Switching Technician III:

  • 0 to 1 year of experience in one or more of the following:
    • AC/DC Power & Installation
    • Telecom Power & Installation Battery/Cabling/ Grounding
    • Basic Electronics
    • Adtran, Calix and Vaonet Overview
    • C20/G6/C15& GVPP Fundamentals
    • (SBC & AS Integrated) Overviews
  • Must acquire Wireshark Training within 18 months.
  • Must acquire CompTIA Network+ certification within 18 months and maintain certification until a higher certification is acquired.

Switching Technician IV:

  • 2 years related experience and/or training
  • Minimum two (2) years of experience in a network service provider environment.
  • SIP (SSCA) Certification - SIP, VoIP & Qos SIP security, Firewalls and SBC
  • SIP Trunking
  • CCT (Cisco Certified Technician)

Switching Technician V:

  • Minimum three (3) years of experience in three or more of the following:
    • GVPP 15,20 & CIM
    • SBC10,15, AS12/21, STS16 & G616
  • Must acquire or possess a current MEF-CECP certification and maintain said certification.
  • Cisco CCENT/Cisco Certified Entry Networking Technician.



Pioneer Telephone Cooperative, Inc.
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