Pioneer Telephone Cooperative, Inc.
  • 20-Jan-2020 to 17-Apr-2020 (CST)
  • Kingfisher, OK, USA
  • Internship

General Summary:

This internship opportunity will provide the applicant entry-level Switching experience with progressive responsibility and experience. As an Intern Position the successful applicant will be able to gain experience and build their resume by further developing and learning IT skills.

Applicant must be able to work independently or in a group environment, be self-motivated and not afraid to learn. This position will work under the direct supervision of the Department Manager/Switching and Transport.

Essential Job Functions:

  • Maintains, configures, troubleshoots, repairs inside plant hardware, software and other associated equipment.
  • Ensures quality of service by monitoring and responding to operational measurements provided by the Softswitch switches and related equipment.
  • Ensures functionality on the Softswitch configurations and related hardware equipment by performing acceptance tests as appropriate and completes appropriate forms.
  • Completes service requests and clears trouble tickets by assigned due dates.
  • Completes appropriate reports and records and forwards information to appropriate departments.
  • Promotes teamwork and a positive attitude.
  • Assists in the installation, service, and removal of inside plant facilities and equipment.
  • Updates records and performs general filing duties.
  • Commits to performing job tasks in a manner that ensures a safe work environment.
  • Willingly and cooperatively performs other related duties as assigned by management


Minimum Qualifications:

  • College student entering Junior or Senior year majoring in Computer Science, Information Technology, Network Management or related field
  • Must possess and maintain a good driving record and a valid driver license.

Knowledge, Skills and Abilities: (Level III = Basic)

  • Knowledge of inside plant equipment, digital switching technology and A/C D/C power equipment.
  • Skill in installing, repairing and maintaining inside plant and switching equipment.
  • Ability to understand IP Network configurations and related software.
  • Ability to read and interpret various formats of English language instruction such as schematics, blueprints, and circuit diagrams; follow manufacturer's procedures, regulations and company's best practices.
  • Ability to evaluate, test, and repair sophisticated equipment.
  • Knowledge of company products/services, policies and procedures.
  • Good listening, verbal and written communication skills.
  • Proficient in operating a personal computer and software application pertaining to job function.
  • Skill in prioritizing, completing multiple tasks, identifying problems and finding resolutions.
  • Ability to communicate with customers, co-workers and various business contacts in a professional and courteous manner.
  • Ability to work independently, analyze technical data and make sound decisions using information at hand.
  • Ability to adapt in a rapidly changing technical environment.
  • Ability to meet deadlines, perform under stress and achieve optimum results.
  • Ability to work with frequent interruptions and to pay close attention to detail.
  • Maintain strict confidentiality guidelines in accordance with company policy.
  • Demonstrates dependability through good attendance and adherence to timelines and schedules.
  • Ability to effectively function as a team player and project a positive attitude.
  • Able and willing to be on call and work extended hours, weekends and holidays.
  • Able and willing to continue technical skill development by attending training away from home for an extended time frame.


Physical Requirements:

  • Sitting or standing for extended periods, walking, finger dexterity, feeling, repetitive motions, talking, hearing and visual acuity including close vision.
  • May be required occasionally to stoop, kneel or bend and lift up to 50 lbs.
  • Must be able to climb, stand on a ladder, and be in confined spaces for extended periods.
  • Ability to drive for extended periods.
  • Must be able to distinguish colors.

(Note: Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and physical requirements.)


This institution is an equal opportunity provider and employer.

If you are unable to utilize the online application process and would like to speak to a representative, please call 405.375.0164 between the hours of 8:00 a.m. to 5:00 p.m., Monday thru Friday.  If the representative is unavailable, please leave a message and your call will be returned as soon as possible.

Pioneer Telephone Cooperative, Inc.
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